# Kustomer - boldstart ventures

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Company

# Kustomer

Customer service CRM platform for managing high support volume effortlessly

**First check**
:   2015-09-04

**Headquarters**
:   New York, NY

> Boldstart was our first investor and true believer from the start, supporting us 24/7.Brad Birnbaum and Jeremy Suriel

## Company milestones

2025-08-07  
[$30M Series B](https://www.kustomer.com/resources/blog/kustomer-raises-30-million-series-b/) led by Norwest and including Redpoint, Battery, boldstart

2023-05-15  
Kustomer spins out from Meta, [raises initial $60M](https://www.linkedin.com/posts/bradleybirnbaum_kustomer-embarks-on-a-new-chapter-as-a-standalone-activity-7063889750616674305-3Ufr?utm_source=share&utm_medium=member_desktop) from Battery, Redpoint, boldstart

2020-11-30  
Facebook [acquires](https://techcrunch.com/2020/11/30/facebook-confirms-it-has-acquired-kustomer-sources-say-for-1b/) Kustomer for $1B

2019-12-04  
[$60M](https://techcrunch.com/2019/12/04/kustomer-raises-60m-for-its-omnichannel-based-crm-platform/) Series E led by Coatue and Tiger Global

2019-05-29  
[$40M](https://techcrunch.com/2019/05/29/kustomer-tiger-global/) Series D led by Tiger Global

2019-01-24  
[$35M](https://techcrunch.com/2019/01/24/kustomer-nabs-35m-to-take-on-zendesk-and-salesforce-with-its-slack-like-approach-to-crm/) Series C led by Battery Ventures

2018-06-15  
[$26M](https://techcrunch.com/2018/06/15/kustomer-gets-26m-to-take-on-zendesk-with-an-omnichannel-approach-to-customer-support/) Series B led by Redpoint Ventures

2016-09-27  
[$12.5mm](https://techcrunch.com/2016/09/27/kustomer-customer-care/) Series A led by Canaan Partners

2015-09-04  
First Check and Series Seed led by boldstart

2015-08-14  
Founded

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Source page: /companies/kustomer/